1. Introduction
This Privacy Policy explains how Joblira (“we”, “us”), operated by Vatous, handles information when you use our platform, websites, and apps. By using Joblira you agree to the practices described here.
We are committed to protecting your privacy and handling your data lawfully, fairly, and transparently.
2. Information we collect
- Account details you provide — name, email, phone number, and city.
- Identity verification data — BVN, NIN, or CAC details, processed solely to confirm your identity.
- Profile and work data — skills, task history, ratings, and reviews.
- Transaction data — jobs, payments, and escrow activity.
- Technical data — device, browser, and usage information collected via cookies.
3. How we use your information
- To verify your identity and keep the platform trusted and safe.
- To match workers and employers, and to operate jobs and payments.
- To process escrow-protected transactions and resolve disputes.
- To detect and prevent fraud, abuse, and security threats.
- To communicate service updates and respond to support requests.
4. Identity verification & KYC
Identity verification (BVN, NIN, CAC) is performed through trusted verification partners and Vatous infrastructure. We confirm a match; we do not store your full sensitive identifiers in plain form.
Verification is a one-time step that helps protect everyone on the platform.
5. How we share information
We do not sell your personal data. We share information only as needed to operate the service — for example, with payment and verification partners, or when required by law.
Payment, escrow, and reconciliation are processed through Vatous infrastructure under strict controls.
6. Storage & security
We apply technical and organizational safeguards — including encryption in transit, access controls, and continuous fraud monitoring — to protect your information.
No system is perfectly secure, but we work continuously to keep your data safe.
7. Your rights
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion, subject to legal and operational limits.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on it.
8. Cookies
We use cookies to keep the platform secure, remember your preferences, and improve your experience. You can manage cookies through your browser and our cookie controls. See our Cookie Policy for details.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform, and the “last updated” date above will reflect the latest revision.